The most common measures of business - revenues, expenses, inventories, number of customers, etc. — only provide a surface picture of your success over the past. You may have a general sense of what operational areas contributed to those results, but do you want a deeper understanding of why & how your operations contributed the way they did? And what of planning for the future? Are there areas within your operations that could improve if you looked more closely at them and monitored them over time?
Consuleris can help you answer all these questions. We are experts in identifying key areas on which to measure and communicate operations performance, which can lead to improved business results overall. Here is how we advise clients to enhance the picture of their operations:
With quantitative information, you will also be able to remove some subjectivity in evaluating your employees' performance. Clear, measurable goals will always be more motivational than ambiguous ones or none at all. And having real data allows you to "de-personalize" conversations, making them about the business and not about employee personality or subjective assessments.